FREQUENTLY ASKED QUESTIONS
Your order will be prepared for shippment right after your call.
Get familiar with refund policy details by hovering
Refund Policy for Kaytar Fish Store page.
Currently, we ship within Yerevan only. For intenrational shippings and Armenian regions, please contact our customer service.
Considering the perishable nature of our products, and the need for them to be shipped under controlled conditions, we regret to inform you that we do not accept returns for any products purchased from our website. Additionally, we are unable to process returns for Kaytar products purchased from sources other than our website.
For our policy on refunds, please navigate to
Refund Policy for Kaytar Fish Store.
In the rare event that your order arrives damaged or exhibits any defects, please call us immediately. Include clear images of the damaged product in its shipping box and provide the lot code of the product in your email. This information will help us initiate a claim with our shipping insurance provider. Take a note that delivery person always takes photo of delivered goods at your door before handling to you.